Order Processing Clerk
About this job.
Are you organized, service-oriented, and a true team player? Do you want to utilize your skills in a dynamic environment where you are responsible for processing orders and increasing customer satisfaction? Then the role of B2B Order Processing Clerk is perfect for you! Become a valuable addition to our team. We are looking for YOU!
Your role as a B2B Order Processing Clerk:
As an experienced a B2B Order Processing Clerk, you are the central figure in processing orders received through various channels, such as our order portal, email, and electronic systems. You ensure that all orders are processed accurately and on time, keeping our customers satisfied.
You thrive in a dynamic work environment where you face new challenges every day. You communicate professionally and decisively with customers and colleagues. With your flexible mindset and ability to adapt quickly, you ensure that our internal service runs smoothly and efficiently, processing all orders promptly so that we can tackle new orders tomorrow.
Your tasks and responsibilities:
- Order Processing: Checking and processing received orders.
- Customer Relationship: Adding value by actively monitoring customer orders.
- After Sales: Handling complaints and inquiries accurately.
- Advice and Service: Advising customers about our products and collaborating with account managers.
- Process Improvement: Actively contributing to the enhancement of our current processes.
You completely recognise yourself in this profile:
- You are experienced, customer-oriented and have a hands-on mentality with the ability to switch quickly.
- Accuracy, structure, and analytical thinking come naturally to you.
- You excel in taking responsibility, maintaining oversight, and prioritizing in a dynamic environment.
- You are flexible with contagious drive and a good dose of enthusiasm.
- You enjoy working independently but also have a team spirit to help your colleagues when needed.
- You are full of ideas and initiatives to improve and innovate our current processes.
You are armed with the following skills:
- You have experience in a similar position
- Minimum vocational education+ working and thinking level.
- Proficiency in Microsoft Office (especially Excel and Word).
- Experience with ERP systems such as SAP, Microsoft Dynamics, KCS.
- Proficiency in the Dutch language, both spoken and written. Knowledge of English is a plus.
Your work environment at AquaDistri:
We are AquaDistri B.V. a proud branch of the Aquatic Wholesale Group. We supply an extensive range of products, including ornamental- and pond fish, aquarium plants and reptiles, to more than 3,500 shops both nationally and internationally! At our logistics centre in Klundert, everything comes together – from goods to fish and plants – to collect and prepare orders for shipment. We take care of transport ourselves, with our own team of drivers and together with transport partners.
What do we offer you?
We offer you a friendly working environment in a close-knit team, where there is room for sociability in addition to hard work. We commence with a temporary contract but with the potential for permanent employment. As an informal organization, we foster an environment conducive to new initiatives and ideas. Additionally, we also offer:
Bonus scheme
for your extensive efforts, every year!
Travelling costs
are covered with € 0,23 per km after 10 km one way.
Pension scheme
to ensure a secure and prosperous future for you.
Training opportunities
for your success and development with room for your own input.
20% discount
on our products, for the real enthousiasts!
Are you our new cheerfull team player
who thrives in our dynamic team?
Then apply right now.
Let us tell you about our
application process.
it is always good to know what to expect so you can prepare yourself your application process. This way, you know how our applications are handled and what we expect from you.